Privacy Policy

Effective Date: 19th June 2025

1. Who We Are

Project Nine Property ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website: https://www.projectnineproperty.co.uk.

If you have any questions, you can contact us at:
Email: enquiries@projectnineproperty.co.uk
Address: The North Colchester Business Centre, 340 The Crescent, Highwoods, Colchester CO4 9AD

2. What Information We Collect

We may collect the following personal information from you:

  • Name

  • Email address

  • Phone number

  • Property details or project information you share

  • IP address and device information (via cookies)

  • Any other information you provide through our contact forms or communications

3. How We Collect Information

We collect personal data in the following ways:

  • When you fill out a contact form

  • When you communicate with us via email or phone

  • Automatically, through cookies and analytics tools

4. How We Use Your Information

We use your data to:

  • Respond to enquiries

  • Provide property or construction-related services

  • Improve our website and services

  • Maintain records for legal and business purposes

  • Send occasional marketing emails (if you have consented)

We will never sell your personal data.

5. Legal Bases for Processing

Under UK GDPR, we process your personal data based on:

  • Your consent

  • Contractual necessity (e.g., you ask us to provide a quote)

  • Legal obligation

  • Legitimate interest (e.g., to improve our services)

6. Cookies and Tracking

We use cookies to:

  • Help the website function properly

  • Analyse website traffic

  • Improve user experience

You can manage or disable cookies in your browser settings. See our [Cookie Policy] (or include below) for more details.

7. Who We Share Your Data With

We may share your data with:

  • Trusted service providers (e.g., Squarespace, email service providers, or web developers)

  • Legal or regulatory authorities if required

We ensure any third parties we work with comply with data protection regulations.

8. How We Protect Your Data

We take appropriate technical and organisational measures to secure your personal data, including:

  • HTTPS encryption

  • Restricted access to personal data

  • Regular updates to our systems

9. How Long We Keep Your Data

We only keep your data for as long as necessary for the purposes it was collected, or as required by law (e.g., for tax or legal record-keeping).

10. Your Rights

You have rights under data protection law, including:

  • The right to access your data

  • The right to correct inaccurate data

  • The right to delete your data

  • The right to restrict or object to processing

  • The right to withdraw consent (if processing is based on consent)

  • The right to lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, please contact us at enquiries@projectnineproperty.co.uk.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Last updated:19th June 2025